Returns & Exchanges

At MTN Shop, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return your items within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Log into your account or visit our returns portal to enter your order number and email address to start the process.

• 2.
  Prepare the Package

  Place the items in their original packaging, ensuring all tags and labels are attached and the product is in its original condition.

• 3.
  Ship the Items

  Print your prepaid shipping label and drop off the package at any authorized carrier location to send it back to our warehouse.

• 4.
  Receive Your Refund

  Once our team inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.